Last Updated: 1 March 2025

1. Introduction

FINSOFY GROUP LTD is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the European Union General Data Protection Regulation (EU GDPR).

2. Information We Collect

We may collect the following personal information when you use our contact form:

• Name
• Email address
• Any additional details you provide in your message
• IP address and browsing data collected via cookies

3. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Improve our customer support services
• Comply with legal obligations
• Prevent fraud and ensure security
• Carry out analytics and research to improve our services

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent – When you provide us with your details via our contact form.
• Legitimate Interests – When necessary to improve our services and communication.
• Legal Compliance – To fulfill regulatory obligations.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once no longer required, we securely delete or anonymize the data.

6. Data Protection and Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, we cannot guarantee absolute security due to the nature of online communications.

7. Your Rights

Under the UK GDPR and EU GDPR, you have the right to:

• Request access to your personal data
• Request corrections to your data
• Request deletion of your data, where applicable
• Restrict processing of your personal data
• Object to processing based on legitimate interests
• Data portability (request a copy of your data in a structured format)

8. Third-Party Services

We may use third-party service providers to assist in website functionality, customer support, and analytics. These third parties comply with GDPR and ensure appropriate data protection measures.

9. International Data Transfers

If personal data is transferred outside the UK or EU, we ensure that adequate safeguards are in place to protect your data in compliance with GDPR requirements.

10. Contact

For any data protection inquiries or to exercise your rights, please contact us at info@finsofy.com.

FINSOFY GROUP LTD
Registered Office: 20 Wenlock Road, London, England, N1 7GU
Company Number: 15690664
Email: info@finsofy.com